Terms and conditions

1. Baggage and Over-Limit Policies

• Luggage Allowance: Each passenger gets one large suitcase and one small carry-on bag for free Plus one item for additional $15 fee.

• Over-Limit Bags: Extra or heavy bags cost an extra fee per bag.

• Large Items: Tell us ahead of time if you bring large items like wheelchairs or surfboards.
• Space Limits: We can refuse extra bags if the vehicle runs out of storage space.

2. Seat Reservation and Booking Policy

• Advance Booking: Book your seat early online or by phone to lock in your spot.          
• Seating arrangements:  all seats are a reserve only base Driver is the only person can rearrange and move passengers if needed to .

• Right to Reserve: We hold your seat only after full payment is complete.

• Schedule Changes: We can change pickup times or routes for safety or traffic reasons.
• No-Shows: If you miss your scheduled pickup time, you lose your fare and get no refund, you have to call within 24 hours of cancellation if you have a standard ticket for those who have a flex ticket you have more wiggle room or you can get your full refund -$10 for the cost of the flex fair.

3. Conduct, and Refusal of Service

• Zero Tolerance: No drugs, alcohol, smoking, or vaping are allowed on the shuttle, yes, this includes marijuana. It may be legal in California, but you are not Prohibited to bring any type of drugs, especially scheduled one drugs on board if do so at any time, your ticket is voided NO REFUNDS.
• No Weapons: Guns, knives, or any weapons are strictly banned on board.
• Right to Refuse: We can deny service or kick out any passenger who acts rude, breaks safety rules, or appears drunk or high.
• No Refunds: Passengers removed for bad behavior get no refund and must find their own way home, no exceptions.
• Currency This policy applies to all tickets purchased in USD Only                                                                                                                                                                           

4. Safety Rules

• Remain seated at all times while the vehicle is in motion.
• Face forward and keep your feet on the floor.
• Do not put your legs up on seats or interior parts.
• Do not stand up while the vehicle is moving.
• Keep your seatbelt fastened at all times during the ride.

5. Phone and Audio

• Silence all phones, including ringtones and notifications.
• No private phone calls are allowed on board.
• Use phones only for true emergencies.
• Ask the driver if you need to contact someone 
• Use earphones, earbuds, or headphones at all times when listening to audio, watching videos, or using apps like FaceTime, YouTube, or Spotify

6.Lost and Found, Damaged 

• Items lost will be held for 30 days after that they will be donated
• Any damage done to the shuttle bus by child or adult will be billed to party responsible cctv on board 24 hrs running

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